Are you tired of discovering broken Zendesk triggers only after they've affected your customers? Do you spend hours manually auditing your Zendesk configuration, only to miss critical setup issues that impact support efficiency?
Introducing Zendesk Automated Healthcheck
This powerful tool helps you maintain the health of your Zendesk instance with continuous monitoring and automated health checks.
Our Zendesk Automated Health Check app identifies configuration issues before they impact your customer support operations, saving you time and frustration and avoiding negative customer sentiment.
Key Features & Benefits
Comprehensive Health Monitoring
Get real-time configuration analysis, automated issue detection, best practice recommendations, and direct links to fix identified problems
Smart Alerting
Receive email notifications for critical issues, customize monitoring frequency, and get detailed issue descriptions and solutions with priority-based categorization
Task Management Reporting
Downloadable CSV reports allow for fixes to be implemented in a controllable manner for historical tracking and trend analysis
Automated Excellence
Replace expensive consultant reviews with continuous automated monitoring, fix issues before they impact your customers, and maintain optimal Zendesk performance year-round
Cost-Effective
The free version offers a summary system configuration audit and best practice compliance check with unlimited use. You can unlock the full report for a one-off fee of $249.
The Premium version, at $99 per month on the annual plan, provides complete system configuration audit, 24/7 automated health monitoring, email alert notifications, CSV report export, and priority support. You can also view all your historical health checks for performance monitoring
You can download the Gravity CX Automated Health Check from the Zendesk marketplace today.
The below video demonstrates just how easy it is to ensure your Zendesk instance is performing at it's best.
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